Patient Satisfaction with Nursing Care Quality among Bariatric Surgery Patients at Luqman International Hospital Swat
Patient Satisfaction with Nursing Care Quality
DOI:
https://doi.org/10.54393/nrs.v5i1.135Keywords:
Patient Satisfaction, Bariatric Surgery, Nursing Care Quality, Post-Discharge SupportAbstract
A key metric for evaluating the quality of healthcare is patient happiness, especially in the context of post-operative care. Research on bariatric surgery patients' satisfaction with nursing care is few, despite the fact that they need specialised nursing support. Objective: To evaluate bariatric surgery patients' satisfaction with the quality of nursing treatment at Luqman International Hospital Swat. Methods: A standardized PSNCQQ questionnaire was used in a cross-sectional study to assess nursing care characteristics such responsiveness, professionalism, communication, and post-discharge support. 50 patients were selected through convenient sampling, and data were analyzed using SPSS version 26.0. Results: The findings indicated high satisfaction in areas such as nurse-patient communication, with mean scores ranging from 4.28 to 4.54, respect with a mean score of 4.40, and post-discharge support with a mean score of 4.44. However, areas requiring improvement included response time, teamwork, and technical aspects such as medication handling, with mean scores ranging from 4.22 to 4.26. Conclusions: Overall, patients expressed positive experiences with nursing care, though minor improvements are needed in certain areas. Enhancing teamwork and response time can further improve patient satisfaction.
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